![]() ![]() Open the DUO Mobile app from your smartphone. Select Enter a Passcode from the Choose an authentication method screen You will not be able to receive push notifications but instead use the passcode option to sign in. The DUO mobile app works even without a WiFi connection or withoutĪ cellular data. You can still access your account in this case. Unable to login without Smartphone Wi-FI access (no cell phone service or no Wi-Fi connection or in airplane mode). Change your password immediately using the CMC Self-Service Account Management site.ģ. Therefore, if you receive a DUO login request that you did not initiate, do the following:ġ. The second step in MFA is only triggered if the first step is completed. Unwanted Access Attempt AwarenessĭUO MFA prompts to select either Approve or Deny a connection when anyone successfully enters a username and password. Contact the Help Desk for further assistance. Use a lab computer that you have previously logged into in the last 30 days.Ģ. ![]() If you cannot login to your account because you do not have access to your mobile device:ġ. Please contact the CMC Help Desk if you have an issue not listed in this section or with any questions.Ĭampus location: Roberts South, Lower Level (RS012) Sponsored Internships & Experiences ProgramĬommon DUO issues and their resolutions are listed in this section.The Soll Center for Student Opportunity.Office of Institutional Philanthropy and Sponsored Research.Salvatori Center for the Study of Individual Freedom.Rose Institute of State and Local Government.Randall Lewis Center for Innovation & Entrepreneurship.Keck Center for International and Strategic Studies.Berger Institute for Individual and Social Development.Silicon Valley Program Academic Interns.Center for Writing and Public Discourse.Robert Day School of Economics and Finance.Physical Education and Intercollegiate Athletics. ![]()
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